Shipping policy
SHIPPING POLICY
Overa Skin — overa-skin.com
Last updated: April 2026
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1. PRE-ORDER SHIPPING
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Our current launch is a pre-order.
→ Payment is collected at time of order
→ Your order will be prepared
and shipped within 4-6 weeks
from your order date
→ You will receive a confirmation
email immediately after purchase
→ A tracking number will be sent
by email once your order ships
→ We will keep you updated
throughout the process
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2. STANDARD SHIPPING
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Once our stock is available,
delivery times are as follows :
UNITED STATES
→ Delivery : 6-10 business days
→ Standard shipping : $5.00
→ Free shipping on orders over $55
EUROPE
→ Delivery : 6-10 business days
→ Standard shipping : $5.50
→ Free shipping on orders over $55
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3. ORDER PROCESSING
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→ Orders are processed within
1-2 business days after payment
→ Orders placed on weekends
or holidays are processed
the next business day
→ A tracking number is provided
once your order is shipped
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4. ORDER TRACKING
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→ You will receive a tracking number
by email once your order ships
→ Allow 24-48 hours for tracking
information to update
→ Contact us if your tracking
has not updated after 5 days
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5. CUSTOMS & DUTIES
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→ International orders may be subject
to customs fees and import duties
→ These fees are the responsibility
of the customer
→ Overa Skin is not responsible
for customs delays
→ Delivery times do not include
customs clearance time
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6. LOST OR DAMAGED PACKAGES
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If your order arrives damaged
or is lost in transit :
→ Contact us within 7 days
of expected delivery date
→ Provide your order number
and photos if damaged
→ We will resend or refund
at no additional cost
Email : hello@overa-skin.com
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7. INCORRECT ADDRESS
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→ Please double check your
shipping address before ordering
→ Overa Skin is not responsible
for orders shipped to
incorrect addresses provided
by the customer
→ Contact us immediately if you
notice an error :
contact.overaskin@gmail.com
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8. CONTACT
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For any shipping questions :
📧 contact.overaskin@gmail.com
🌐 overa-skin.com
We respond within 24 business hours.
Overa Skin 🌿
Ancient Remedies. Modern Results.